Any one else having a problem downloading from deposit files (I have a gold account with them)?  

For a short while a few days ago I couldn't download anything (file not found, after the "download this file" page), and now I am refused access to files because it says that the file is intended solely for a certain set of IP addresses (not mine!).  

This is all quite disconcerting because it is preventing me getting my mitts on huntergrn's latest opus, amongst other things.  

I have logged out and logged back in again, rebooted etc, but none of the obvious things work. I have alerted df's "Support team", but they seem to be either (a) asleep or (b) running around like headless chickens because it's all gone wrong.